PAYMENT

You can pay for your purchases through PAYPAL (www.paypal.com registration takes only a few minutes ) or by a bank transfer.
Once received the payment, the order will be accepted and the confirmation letter will be sent to you. It will take from 2 to 5 working days to prepare the item you have purchased from our designers.
For all the goods the shipment will be made within 10 working days after receiving the payment.

 

DELIVERY

All the goods will be shipped to you directly from the designers.
– Delivery in Italy : 10 working days for 5€ cost up to 3kg from each designer.
– Delivery in Europe and Other Countries : For the delivery in Europe we use standard economic shipping which will take 8-10 working days for 5€ cost up to 3kg from each designer.
For information on rates and delivery times in Other Countries, please contact us at info@pier88.eu.
When goods are delivered it is the Buyer’s responsibility to check the conditions of the packaging in the presence of the Courier and sign the delivery document. When the Buyer signs the document of acceptance, it means that the goods are accepted and there is no damage or defects (that can be seen externally on the package) caused by the manufacturer, or Courier. If the package is damaged (bent, wet, open or has any other external damage), the Purchaser must leave a written note about that in the delivery note in the presence of the courier and reject the delivery. If the Purchaser has not left any note regarding the damage or defects of the package (which can be seen externally on the package), the Seller will not be responsible for any damage to the goods.
The goods may be withdrawn by the person named in the order or his delegate.

 

RETURN

Hopefully the return will be not necessary, however here is our return policy:
1 – You can return the merchandise and get the refund if the merchandise which you have received is not what you have ordered and purchased
2 – You can return the merchandise and will receive the refund if the received merchandise is damaged or defected.
3 – You can return the merchandise and will receive the refund, if it satisfies at least one of the two conditions discussed above and only if the goods are in the original condition, tags and packaging included
4 – Customers have to cover the return shipping fee for package return.
The faulty products can be returned to pier88.eu by confirmation of the obvious quality defects as follows: Stain, Zipper malfunction, Ripping, Color difference, Picture as shown has huge difference comparing to the product which has been received. If you have noticed one of the problems mentioned above, please contact us immediately at info@pier88.eu
Please ship the package to the designated address which you will receive from us. Pier88.eu will proceed with the refund once received the return package. It is fully appreciated for customer to provide the related tracking information.
When your return has been accepted, your refund will be issued and you will receive a confirmation e-mail.

 

PRIVACY

PIER88 with an office in Monza (Italy) 20900, Via Fiore Martelli 9, e-mail address info@pier88.eu, website www.pier88.eu, has Ownership of Personal Data Handling.
Data will be collected and handled according to Recommendation number 2/2001, adopted on May 17, 2001 by the European Authorities for the protection of personal data, in order to identify common minimum requirements for on-line collection of personal data within the European Union. Also, this Recommendation supplies added information on the subject, according to Article 13 of Law Decree dated June 30, 2003, number 196 – Codex, in the matter of personal data protection.

Ownership and responsibilities regarding handling of personal data

User’s personal data may be shared with individuals involved in the business organization of the site (administrative, commercial and marketing personnel, legal department, and system administrators), or external third parties (technical service suppliers, postal carriers, hosting providers, information technology companies, communication agencies). These third party agencies will be given only the information that is strictly necessary for the execution of their operations. They are required to handle the data as if they were the owners, or, in some cases, as Responsible Managers appointed by the Owner, with the same objectives as those indicated in this Privacy Policy.

Data handling location

Data will be handled at the Headquarters of the Data Handling Owner. According to provisions of article 43 and following of Law Decree 196/2003, explicit consent by the interested party must be secured prior to possible data handling outside the European Union.

Objectives of data handling and its modalities

Personal data and Navigation data, automatically gathered by the site or voluntarily supplied by the User or the interested party, are collected for the objectives and with the modalities indicated below.
Data will be handled through instruments and with modalities that ensure data privacy and security, in accordance with provisions of Law Decree dated June 30, 2003, number 196, and current regulations.
PIER88 will use both compulsory and voluntary Data supplied by Users exclusively for the purposes indicated below:
– Allowing delivery of services and goods purchased from the site, and, in general, meeting administrative, accounting or technical requirements.
– Answering specific requests for information by the user.
– Supplying the user with regular updates on new products or services offered by the site, or on specific commercial offers.
– Informing the User regarding site maintenance or possible disservice.
– Allowing commercial profiling of the User.
– Allowing the Owner of the Site to defend himself in Court, or prior to a Court action, from User’s abuse of the site itself or its services.
Whenever necessary, as per Law Decree 196/2003, PIER88 will request the user or the interested party for their approval before proceeding with data handling.

Types of handled data

Data automatically supplied by the User
During operations, information systems and procedures connected with the PIER88 website collect some personal data about the User. It is navigation data connected with the technical use of the site, which allow the registered user to access the services that are offered. This information is given compulsorily.
This type of information allows the identification the user or the interested party. In this category of data we find name, surname, address, telephone number, e-mail address, fax, social security (tax) number, IP address and other information connected with the identity of the User or his/her technical modalities of accessing the site.
This data is used solely for the objectives indicated above, and only for the length of time that is necessary to execute the services requested by the User. The User will have the prerogative to request removal of such data at any time for legitimate reasons.
This kind of data could be used to verify responsibility in case of possible cybercrimes against the site.

Data voluntarily supplied by the User
Supplying sensitive personal data, such as data that might identify the user’s ethnic or racial background, religious or philosophical beliefs, political opinions, health conditions or sexual orientation, remains an optional and voluntary action, and requires explicit consent by the User.
In case the User should decide to utilize the site, in any way, for publishing or sharing a third party’s data, he/she will assume total and complete responsibility for such action. The Owner will be held harmless for the instrumental handling of data consequent to said communication or dissemination.
PIER88 declares its commitment to keep and control all data automatically gathered by the site or voluntarily supplied by the User in such a manner and with such measures as to reduce to the minimum all risks relating to destruction, loss, unauthorized access, not permitted or inappropriate handling of said data for objectives that are inconsistent with the original purpose of their collection.

Data handling outside the European Union

As per articles 43 and 44 from Law Decree dated June 30, 2003, number 196, and articles 25 and 26 from Directive 95/46/CE by the European Parliament and Council, dated October 24, 1995, personal data handling may take place in a Country that is not a European Union member only if said non-member Country can guarantee an adequate level of protection and safety. For this reason, PIER88 guarantees services from suppliers that conform to protection protocols for data safety, such as “Safe Harbor”, that is, a bilateral agreement between EU and USA that defines safe and shared rules for personal data transfer to companies located in the US.

Rights of the parties involved

In order to exercise the rights established by article 7 of Law Decree 196/2003 (confirmed existence of supplied data, knowledge of their content and source, request for blocking data in violation of law, opposition to data handling for legitimate reasons), the user or party involved may contact directly the Data Handling Owner at the address stated above.